Here is a Donation Refund Policy for your NGO, Give Happiness Foundation:
Donation Refund Policy
At Give Happiness Foundation, we deeply appreciate the generosity of our donors, as your contributions enable us to continue our mission of helping those in need. We strive for transparency and fairness in all our transactions. However, we understand that there may be circumstances where a refund request is necessary.
Refund Eligibility
We will consider donation refund requests under the following conditions:
- Duplicate Transaction: If a donor accidentally makes multiple donations for the same amount.
- Incorrect Donation Amount: If a donor unintentionally enters the wrong amount while making a donation.
- Fraudulent Transaction: If a donation was made without the donor’s consent.
- Technical Error: If a donation was made due to a technical error, such as a payment processing issue.
Refund Request Process
If you wish to request a refund, please follow these steps:
- Email us at [your email address] with the subject "Donation Refund Request."
- Provide the following details in your email:
- Full Name
- Donation Date
- Donation Amount
- Transaction ID/Receipt
- Reason for Refund Request
- Our team will review your request and process it accordingly.
Refund Processing Time
- Refund requests must be made within 12 of the donation date.
- Approved refunds will be processed within week, and the amount will be credited back to the original payment method.
- We may deduct transaction processing fees where applicable.
Non-Refundable Donations
- Donations made for events, campaigns, or fundraising drives marked as non-refundable.
- Donations where a tax exemption certificate has already been issued.
- Donations made more than7 ago.
Contact Us
For any questions regarding our donation refund policy, please reach out to us at:
📧 Email:info@givehappinessfoundation.org
📞 Phone: +91-84487 35191